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FCA Digital Certified Program

Chat / SMS

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A few keystrokes away from a qualified lead

With FCA Digital’s Certified Online Chat and SMS Program, in-market shoppers will get the immediate answers they desire rom dealership personnel and/or trained online receptionists. The conversations that will “pop-up” through this product portal will convert interested digital shoppers into qualified showroom traffic.

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Get the solution for chat and text that works on your website, FCA Canada brand sites, Facebook Messenger, Google AdWords and more: Contact At Once!, a LivePerson Company, does it all. We can put your team in direct conversation with real customers...plus, our professional messaging experts can manage any of those conversations you might otherwise miss, 24/7. Why juggle multiple messaging tools when you can do it all with one, and do it better? Let us make messaging easier and more effective for you.

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Gubagoo is the leading provider of advanced automotive dealer communication solutions that connect consumers to dealers anytime and anywhere through live chat, text, video, and video. With a mission to provide a smarter, more cost-effective alternative to the old lead generation model, Gubagoo is the first dealership website solution that successfully makes anonymous traffic identifiable, and converts the 95% of dealer site traffic that traditionally defects. More than 3000 dealerships, including some of the nation’s largest dealer groups, use Gubagoo’s omni-channel communication platform to sell more cars and elevate the customer experience.

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Provide your customers with an optimal experience on their car purchasing journey with RAPID RTC Chat. As customer expectations evolve at a lightning pace, experiences continue to shape our actions. We may not recall the gift we received for our last birthday, but we remember that amazing trip or our child’s first concert - the chat experience you provide your customers is no different. It establishes a critical first impression, sets you apart and shapes customer behaviour. RAPID RTC Chat surpasses the typical chat encounter, ensuring prospects receive relevant answers from relevant people as we connect customers to your sales team in real-time, on any device, converting chats into appointments.

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